Porting Process:
- Porting means transferring your phone number from one carrier to another.
- Only the number's call and SMS functions will be transferred.
- Any other capabilities of the number with your current carrier will cease once the number is ported.
Precautions:
- Don't cancel your account with your current provider until the port is done.
- Running the risk of service interruption if the account is canceled prematurely.
Internet Access:
- Internet access is required to use Rippledesk.
- If porting a personal phone number, it needs to be used with wifi and/or a local data plan.
- Internet services associated with the current carrier will be removed upon porting to Rippledesk.
SMS Verification:
- Rippledesk numbers may not receive SMS verification codes from certain services.
- Some services like Uber, Airbnb, WhatsApp, and banks don't allow virtual phone numbers for authentication.
Emergency Calls:
- Rippledesk doesn't offer emergency call services (e.g. 911).
- Personal phone numbers should be used for such cases.
Fees and Billing:
- No fees associated with the porting process to or away from Rippledesk.
- Previous carriers may charge for porting to Rippledesk, varying from carrier to carrier.
- Additional numbers in Rippledesk are billed monthly depending on your country. Click here for additional phone number prices on Rippledesk.
Data Transfer:
- Existing phone and text conversations won't carry over to Rippledesk.
- Contacts can be uploaded as a CSV to Rippledesk.
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